PRODUCT

Guest App

Build relationships
with every guest

45 milion

45 milion

45 milion

orders supported

orders supported

10

10

10

markets

markets

850,000+

850,000+

850,000+

registered users

registered users

  • Logo of Compass Group
  • Logo of Aramark
  • Logo of Impact Food Group
  • Logo of Bang & Olufsen
  • Logo of Thomas Franks
  • Logo of Genuine Dining
  • Logo of BaxterStorey
  • Logo of Compass Group
  • Logo of Aramark
  • Logo of Impact Food Group
  • Logo of Bang & Olufsen
  • Logo of Thomas Franks
  • Logo of Genuine Dining
  • Logo of BaxterStorey
  • Logo of Compass Group
  • Logo of Aramark
  • Logo of Impact Food Group
  • Logo of Bang & Olufsen
  • Logo of Thomas Franks
  • Logo of Genuine Dining
  • Logo of BaxterStorey

THE VALUE OF THE APP

Reach, engage and
understand your guests

Sell more

Sell more with one flexible app for daily lunches, takeaway, promotions and subscriptions.

Engage guests

Use engagement and marketing tools to reach your guests, keep them in the loop on what's on the menu, and increase footfall.

Customer level data

Connect transactions to customers and use guest data to improve your menus and their experience.

THE VALUE OF THE APP

Reach, engage and
understand your guests

Sell more

Sell more with one flexible app for daily lunches, takeaway, promotions and subscriptions.

Engage guests

Use engagement and marketing tools to reach your guests, keep them in the loop on what's on the menu, and increase footfall.

Customer level data

Connect transactions to customers and use guest data to improve your menus and their experience.

THE VALUE OF THE APP

Reach, engage and
understand your guests

Sell more

Sell more with one flexible app for daily lunches, takeaway, promotions and subscriptions.

Engage guests

Use engagement and marketing tools to reach your guests, keep them in the loop on what's on the menu, and increase footfall.

Customer level data

Connect transactions to customers and use guest data to improve your menus and their experience.

THE VALUE OF THE APP

Reach, engage and
understand your guests

Sell more

Sell more with one flexible app for daily lunches, takeaway, promotions and subscriptions.

Engage guests

Use engagement and marketing tools to reach your guests, keep them in the loop on what's on the menu, and increase footfall.

Customer level data

Connect transactions to customers and use guest data to improve your menus and their experience.

ORDERING AND PAYMENT

Sell your food

Click & Collect

Order now, for dine-in or takeaway, and skip the queue. Pay in the app and the kitchen starts as soon as the order lands.

Dine-in or takeaway

Order status pushed to the guest

Lands on the kitchen screen

Scan & Go

Tickets

Subscription

Click & Collect

Order now, for dine-in or takeaway, and skip the queue. Pay in the app and the kitchen starts as soon as the order lands.

Dine-in or takeaway

Order status pushed to the guest

Lands on the kitchen screen

Scan & Go

Tickets

Subscription

ORDERING AND PAYMENT

Sell your food

ORDERING AND PAYMENT

Sell your food

Click & Collect

Order now, for dine-in or takeaway, and skip the queue. Pay in the app and the kitchen starts as soon as the order lands.

Dine-in or takeaway

Order status pushed to the guest

Lands on the kitchen screen

Scan & Go

Tickets

Subscription

What guests buy

Breakfast

Lunch

Afternoon snacks

Micro markets

Quick reorder

End-of-day leftovers

Special deals

Takeaway

MENUS AND FOOD DATA

All food information
available in one place

Photos, prices and dish details, ready to browse on the go.

Allergens

Show allergen information for each dish, pulled directly from your product data.

Diet and cuisines

Vegan, vegetarian and other diet labels, visible before ordering.

Nutrition and climate impact

Show calories, macros and each dish’s climate footprint, helping guests make informed choices.

ENGAGEMENT

Grow participation
across every location

Loyalty

Drive repeat visits with stamp cards, rewards and promotions, tracked across every guest interface.

Marketing

Promote dishes and offers with push notifications. Send once or set up automations.

Feedback

Let guests rate their meals, so you know which dishes they love and where to improve.

Polls

Ask fun “this or that” questions to hear what guests think of your service and help shape upcoming products and menus.

“

What I really like about Kanpla is they’re incredibly intuitive to the way our business works.

”

Tim Axe

Managing Dicrector, The Genuine Dining Co

“

What I really like about Kanpla is they’re incredibly intuitive to the way our business works.

”

Tim Axe

Managing Dicrector, The Genuine Dining Co

“

What I really like about Kanpla is they’re incredibly intuitive to the way our business works.

”

Tim Axe

Managing Dicrector, The Genuine Dining Co

“

What I really like about Kanpla is they’re incredibly intuitive to the way our business works.

”

Tim Axe

Managing Dicrector, The Genuine Dining Co

REPORTING

See what sells and
what brings guests back

Participation & spend per head

Compare participation and average spend across days, sales channels and locations. See where guests are buying and spending more.

Menu satisfaction

See what to keep, what to change, what guests' favourites are, and what is missing from the menu going forward.

Customer level data

A real picture of your customer base, what they order, what they avoid and who they are. Use those insights to improve menus and service.

REPORTING

See what sells and
what brings guests back

Participation & spend per head

Compare participation and average spend across days, sales channels and locations. See where guests are buying and spending more.

Menu satisfaction

See what to keep, what to change, what guests' favourites are, and what is missing from the menu going forward.

Customer level data

A real picture of your customer base, what they order, what they avoid and who they are. Use those insights to improve menus and service.

REPORTING

See what sells and
what brings guests back

Participation & spend per head

Compare participation and average spend across days, sales channels and locations. See where guests are buying and spending more.

Menu satisfaction

See what to keep, what to change, what guests' favourites are, and what is missing from the menu going forward.

Customer level data

A real picture of your customer base, what they order, what they avoid and who they are. Use those insights to improve menus and service.

REPORTING

See what sells and
what brings guests back

Participation & spend per head

Compare participation and average spend across days, sales channels and locations. See where guests are buying and spending more.

Menu satisfaction

See what to keep, what to change, what guests' favourites are, and what is missing from the menu going forward.

Customer level data

A real picture of your customer base, what they order, what they avoid and who they are. Use those insights to improve menus and service.

Show them exactly what you want them to see

Assembled from building blocks

Add, remove and reorder sections yourself. Set it up differently per site and change it whenever you like.

Custom branding

Your brand or your client's, from the app icon to the kiosk, on every channel.

Our guest app
ticks all the boxes

How the money flows

How the money flows

How the money flows

Guests pay by card or balance

Employer pays by invoice or payroll deduction

Split billing between guest and client

Subsidies per guest, per group or per product

Automatic top-up when a balance runs low

Cost centre allocation on every order

Payments and the till

Payments and the till

Payments and the till

Card, wallet and stored balance

Local payment methods per market

Receipts and order history in the app

Guests scan a QR code at the counter

POS purchases go on the same account

Stamp cards and loyalty shared across App and POS

Security and data

Security and data

Security and data

GDPR compliant, data held in the EU

ISO 27001 practices

SSO and role based access

The client owns the guest data

Log of every settings change

Brand and configuration

Brand and configuration

Brand and configuration

Changes go live instantly

Menus, prices and content set per site

Build your own app per site

One app for all your sites, or one per client

Your client’s brand from icon to receipt

Setup and rollout

Setup and rollout

Setup and rollout

Training for counter and kitchen staff

Roll out one site at a time

Launch material for every site

Under twenty minutes to a reply

A local project team

Fits what you already run

Fits what you already run

Fits what you already run

Live in 10 markets, in local languages

One guest account across app, kiosk and POS

Menu and recipe systems

Uses payroll and HR data

Kanpla POS, Kiosk, KDS and Admin

See the Guest App on
your own menu.

Book 30 minutes with us. We’ll set up a demo
with your own brand and menu.