Bente van Vlijmen
September 30, 2025
Compass Group & Philips Amsterdam: Redefining Lunch with Kanpla
When Philips Amsterdam built its stylish new dining space for over 400 employees, Compass Group wanted more than just a modern look: they wanted every lunch break to feel effortless and engaging. Kanpla made that vision real. With the Philips by Kanpla app, employees could instantly pre-order meals, check nutrition and allergen info, and collect loyalty stamps, all from their phones. Even during the renovation, when kitchen operations were limited, the app became a go-to source for daily updates and available menus.
400+
Daily lunch guests
N/A
Almost every employee onboarded first week
N/A
Pre-orders reduced queues instantly
About the Company
Compass Group is one of the world’s leading food service providers, known for creating innovative dining experiences that improve daily life at workplaces, schools, hospitals, and beyond. With a strong focus on quality and service, Compass has built a reputation for turning everyday meals into something more engaging and meaningful. Philips, headquartered in Amsterdam, is a global health technology company dedicated to improving people’s health and well-being through meaningful innovation. With over 400 employees at their Amsterdam site alone, Philips wanted to ensure that their new dining space wasn’t just modern in design but also inspiring in how employees connect during lunch. Together, Compass Group and Philips partnered with Kanpla to bring this vision to life - combining Compass’ operational expertise, Philips’ culture of innovation, and Kanpla’s digital dining platform to create a workplace lunch experience that is smoother, smarter, and more enjoyable for everyone.
Challenge
For Compass and Philips, the mission was clear but ambitious: boost employee engagement, streamline daily communication, and create a lunch hour that felt like it belonged in a modern workplace. The new dining space at Philips Amsterdam was already stylish and functional, but it needed more than good looks - it needed to spark real interaction and convenience for over 400 employees who were balancing busy schedules.
The question was: how do you transform a traditional lunch break into a seamless, enjoyable experience that people genuinely look forward to? That’s where Kanpla came in. With the clock ticking and expectations high, the teams moved fast. In just two weeks, the branded app was live - a result of close teamwork, smart campaign planning, and the tireless efforts of Customer Success Manager Brian, who led the way. To break the ice and encourage adoption, they sweetened the launch with a simple but effective perk: free coffee for new users.
"
Almost every employee downloaded the app in the first week. We saw a rapid pickup in orders - our client loved it!
"
Marjolein Van Den Horn, Operations Manager, Compass Group
Resolution
The results spoke for themselves. As soon as pre-orders started rolling in, the atmosphere in the canteen shifted. Long lines began to shrink, and employees discovered the freedom of planning their lunch breaks in advance. This small but powerful change instantly created a smoother flow in the dining space.
When the kitchen renovations wrapped up, Kanpla added another layer of value: new digital signage powered by the app. Suddenly, real-time menus, allergen information, and daily updates were visible at a glance - making dining choices faster and easier for everyone.
But perhaps the biggest win wasn’t just for employees - it was for the operations team. Managing the app quickly became second nature. Updates could be made in moments, and with Kanpla’s support always on hand, any adjustments felt effortless. For Compass and Philips, this wasn’t just a tool; it was the start of a new way of shaping workplace dining.
Managing the app is effortless. Adjustments are simple, and Kanpla’s team is quick to support.
"
Marjolein Van Den Horn, Operations Manager, Compass Group
Looking forward
Success at Philips Amsterdam was driven by three things: an ultra-fast launch, close teamwork, and an app employees actually want to use. Together, Compass and Kanpla have made lunch breaks smoother, smarter, and more enjoyable - for everyone.
And the journey’s just begun. Philips and Compass are testing new features, from new rewards to richer communication tools. At Kanpla, we’re excited to help lead the future of workplace dining - where technology enhances the experience, every meal of the day.
