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Contract Catering

June 7, 2024

Transforming the Modern Workplace with Kanpla's Next-Gen Solutions

As workplaces evolve with advancements in technology and shifting work cultures, companies are rethinking how to create engaging, flexible, and efficient environments. Kanpla, a leader in workplace transformation, leverages cutting-edge technology to meet these needs, especially within contract catering.

The Evolving Workplace Experience

The modern workplace is no longer bound by rigid, full-time office attendance. In the UK, only 28% of companies require full-time in-office work, with 44% adopting a hybrid model. Similarly, in the U.S., full-time, on-site work has dropped from 49% to 35% in just one year. This shift has encouraged companies to embrace smaller, flexible office spaces, often shared among multiple tenants, making efficient and dynamic use of space.

The Role of Contract Catering in Today’s Offices

Despite reduced in-office attendance, the contract catering market is anticipated to grow by 5.62% annually over the next six years. Office dining has evolved from a mere necessity into a central element of workplace culture, offering employees spaces to socialize, collaborate, and foster community.

Key Challenges Facing Caterers

Kanpla identifies three primary challenges for caterers in modern workplaces:

  1. Forecasting Daily Consumption
    With fluctuating attendance, caterers face challenges in accurately predicting daily food consumption, often leading to food waste or shortages.

  2. Meeting High Customer Expectations
    Today's employees expect diverse, high-quality dining options that cater to various dietary preferences and health considerations.

  3. Delivering Personalized Experiences
    Customization options, like meal personalization and loyalty rewards, have become vital for retaining employees’ interest in workplace dining options.

Kanpla's Technology-Driven Solutions for Catering

To overcome these challenges, Kanpla implements advanced, technology-focused solutions that streamline both front-of-house and back-of-house catering operations.

  • Real-Time Engagement Features
    Tools like real-time occupancy tracking, click-and-collect services, and interactive menu voting improve customer interaction and satisfaction.

  • Advanced Forecasting Tools
    Kanpla’s forecasting tools enable caterers to predict attendance with accuracy, reducing food waste and enhancing operational efficiency.

  • End-of-Day Discounts
    By offering end-of-day discounts, caterers can attract cost-conscious employees and support sustainability efforts by minimizing food waste.

Case Study: Genuine Dining Co. & FORA

A compelling example of Kanpla's impact is seen through its partnership with the Genuine Dining Co. and FORA. By adopting Kanpla’s ordering solution, Genuine Dining Co. reported a 20% increase in revenue and a weekly time saving of 20 hours. FORA, with its 70 locations across London, successfully managed complex catering logistics while improving the customer experience for its clients.

"Using Kanpla, we’ve optimized menu planning and increased our focus on enhancing service, rather than manual tasks," notes Will Barton, Hospitality Coordinator at Genuine Dining Co.

The Future of the Workplace

As technology continues to reshape workplace dynamics, Kanpla stands at the forefront, providing flexible, scalable, and innovative catering solutions that align with the needs of the modern workforce.