Toma Facility x Kanpla: Elevating Workplace Hospitality

Since 1978, Toma has grown into one of Norway’s leading workplace service providers - delivering hospitality, catering, facility management, cleaning, and security across the country. Their catering arm plays a crucial role in shaping daily workplace life, bringing teams together through well-run, welcoming canteens built on quality, service, and people-first values.

Where the Digital Gap Emerged

As expectations for workplace hospitality evolved, Toma faced growing challenges that slowed operations and limited guest engagement:

• Communication with guests was restricted to static menus.

• Orders, payments, and invoicing required heavy manual handling.

• New guests had to be registered by staff before they could even use the canteen.

These issues limited efficiency and made it difficult for Toma to deliver the seamless, modern experience they envisioned.

The Kanpla Solution

Kanpla provided the unified digital foundation Toma needed.

Guests now self-register with instant access and correct pricing based on their email domain. Menus and updates can be shared dynamically, and all tasks related to lunch and meeting food, communication, ordering, and coordination, live within a single platform.

The impact is clear: fewer manual processes, better visibility, and a smoother day for both Toma teams and their guests.

Choosing Kanpla

When Toma’s leadership compared options, Kanpla stood out immediately:

• One complete platform - covering all needs in one place

• Strong value - highly competitive pricing

• A more connected experience - better communication and closer engagement with guests

The Partnership

What began as a technology upgrade has become a shared ambition to shape the future of workplace catering.

The partnership has enabled Toma to modernise its approach, automate key processes, strengthen guest communication, and create a smoother experience across canteens. It has also brought new operational clarity - everything is handled in one place.

What Comes Next

Toma and Kanpla are only getting started.

The plan is to bring Kanpla into every canteen that requires payment or meeting food ordering, while unlocking more of the platform’s advanced functionality. Next steps include:

• Integrations with Millum and Menubank

• External screen integrations for dynamic on-site communication

• AI-powered guest forecasting

• Tailored financial reporting that fits Toma’s operational needs